The following conditions apply:

Shipping policy: Our products are shipped worldwide.


Packaging Licence

Our packaging is environmentally friendly and in full compliance with the new German Packaging Act. 


Delivery times/dates

Unless otherwise stated in a product description, delivery of the goods within Germany usually takes 3-5 days, for international deliveries a minimum of 5-7 days. Delivery will only begin after order confirmation and payment is recieved.
Note: On Sundays and public holidays no orders will be processed.
If you have ordered products with divergent delivery times, your order will be shipped together with the product which has the longer delivery frist, unless we have made alternative arrangements with you.


Terms of payment

For deliveries within Germany, the following payment options are available:
- Payment by bank transfer
- Payment via PayPal
- Credit card payment via PayPal: VISA | MASTERCARD | DISCOVER CARD | AMERICAN EXPRESS | MAESTRO | SOLO
- secure processing by PayPal
- Cash on Delivery (only Germany!)


Worldwide payment options:

- Bank transfer
- Payment via PayPal
- Credit card payment via PayPal: VISA | MASTERCARD | DISCOVER CARD | AMERICAN EXPRESS | MAESTRO | SOLO
- secure processing by PayPal

Learn more about the benefits of paying through ➲ PAYPAL


Shipping (including VAT)

Deliveries to the following countries: Germany, USA, Canada, Holland and Austria:
Shipping flat rate of 4.50 € per order.
Orders over the value of 50.00 € are deliverd free of charge.


Rest of World:

We calculate world shipping on the order total (gross purchase value):
See the table below.


Your Country is not on our list? No problem, just send an email and we will sort something out: Contact.

  Zone 0 Zone 1 Zone 2 Zone 3 Zone 4 Zone 5
Flatrate Postal Costs: 4.50€ 7.50€ 12.00€ 24.00€ 28.00€ 33.00€
Free Shipping on orders over: 50.00€ 150.00€ 150.00€ 200.00€ 200.00€ 250.00€
Countries: Germany Belgium Albania Algeria Afghanistan Antigua, Barbuda
  Netherlands Czech. Rep. Andorra Egypt Armenia Argentina
  Austria Denmark Belarus Israel Azerbaijan Australia
  USA France Bosnia and Herzeg. Lebanon Bahrain Bahamas
  Canada Liechtenstein Bulgaria Libya Bangladesh Barbados
   Ireland Luxembourg Croatia Morocco Bhutan Belize
    Monaco Cyprus Russian Fed. Brunei Benin
    Poland Estonia Syria Cambodia Bolivia
    Switzerland Finland Tunisia   Botswana
    Ireland Great Britain Turkey China, PR Brazil
    Sweden Greece   East Timor Burkina Faso
    Norway Hungary   India Burundi
      Iceland   Indonesia Cameroons
          Iran Cape Verde
      Italy   Iraq Central African. Rep.
      Latvia   Japan Chad
      Lithuania   Jordan Chile
      Macedonia   Kazakhstan Colombia
      Malta   Kuwait Comoros
      Moldova, Rep.   Kyrgyzstan Congo
      Montenegro   Laos Costa Rica
          Malaysia Cuba
      Portugal   Maldives Dem. Rep. Of Congo
      Romania   Mexico Djibouti
      San Marino   Mongolia Dominica
      Serbia   Myanmar Dominik. Rep.
      Slovakia   Nepal Ecuador
      Slovenia   North Korea El Salvador
      Spain   Oman Equatorial Guinea
          Pakistan Eritrea
      Ukraine   Papua New Guinea Ethiopia
      Vatican City   Philippines Fiji
          Qatar Gabon
          Saudi Arabia Gambia
          Singapore Georgia
          South Korea Ghana
          Sri Lanka Grenada
          Taiwan, China Guatemala
          Tajikistan Guinea
          Thailand Guinea-Bissau
          Turkmenistan guyana
          Uzbekistan Haiti
          Ver.Arab.Emirat Honduras
          Vietnam Ivory Coast
          Yemen Jamaica
            Kenya
            Kiribati
            Lesotho
            Liberia
            Madagascar
            Malawi
            Mali
            Marshall Island
            Mauritania
            Mauritius
            Micronesia
            Mozambique
            Namibia
            Nauru
            New Zealand
            Nicaragua
            Niger
            Nigeria
            Palau
            Panama
            Paraguay
            Peru
            Rwanda
            Sao Tome and Principe
            Samoa
            Senegal
            Seychelles
            Sierra Leone
            Solomon Islands
            Somalia
            South Africa
            Southern Sudan
            St. Lucia
            St. Vincent
            St.Chr., Nevis
            Sudan
            Suriname
            Swaziland
            Tanzania
            Togo
            Tonga
            Trinidad, Tobago
            Tuvalu
            Uganda
            Uruguay
            Vanuatu
            Venezuela
            Zambia
            Zimbabwe